Privacy & Data Protection

6winr is committed to protecting
your personal information

This policy contains a full description of how your information is collected, stored, and used on the 6winr platform, and what steps we take to protect your privacy.

Last updated: January 2026

6winr ("we", "our", "platform") places the highest importance on the privacy of players in Bangladesh. This Privacy Policy ("Policy") describes what personal information we collect when you use 6winr's website and services, how that information is used, who it may be shared with, and what your rights are. By using our services, you agree to the terms of this Policy.

Definitions & Scope of Application

In this Policy, "personal information" means any information that can be used to directly or indirectly identify an individual. This includes name, email address, mobile number, transaction details, and device-related information.

This Policy applies to the main 6winr website and all related services. If you use any third-party site or application that contains a link to 6winr, that site's own privacy policy will apply, and 6winr is not responsible for it.

Information We Collect

We may collect the following types of information:

Registration information: The name, date of birth, email address, and mobile number you provide when opening an account.
Identity verification information: A copy of your national ID card or passport, which is required for secure account management.
Financial information: Records of deposits and withdrawals made via bKash, Nagad, Rocket, Upay, or bank transfer. We never store full payment card numbers.
Usage information: Activity data such as which games you play, when you log in, and how long you spend on the platform.
Technical information: IP address, browser type, operating system, and device identifier information.
Communication information: The content of messages when you contact the support team via live chat or email.

How We Collect Information

We collect information directly from you and through automated means:

Direct collection: Through registration forms, identity verification processes, deposit and withdrawal requests, and support contacts.
Cookies & tracking: We use cookies to improve your experience on the website. These include session cookies, preference cookies, and analytical cookies.
Through third parties: Necessary information may be collected from payment processors and identity verification service providers.

Purpose of Using Information

6winr uses your personal information only for the following purposes:

To create, manage, and verify your account.
To process deposits, withdrawals, and other financial transactions.
To send bonuses, promotions, and important notifications related to your account.
To prevent fraud, money laundering, and other illegal activities.
To improve the site's functionality, security, and user experience.
To meet legal obligations and respond to requests from authorities.
To ensure responsible gaming and take steps to protect users.

We do not sell your personal information to any third party.

Conditions for Sharing & Disclosing Information

In certain circumstances we may share your information with third parties:

Service providers: Payment gateways (bKash, Nagad, Rocket, Upay, and banking partners), identity verification services, and technology infrastructure providers. All these parties operate under our instructions and are not permitted to use your information for their own purposes.
Legal obligations: If a court, administrative body, or law enforcement authority issues a lawful order, we are required to provide the necessary information.
Protecting organisational interests: We may share information with relevant authorities to prevent fraud, deception, or other harmful activities.
Business changes: In the event of a company merger, acquisition, or asset transfer, the new authority will be required to comply with the terms of this Policy.

Data Retention Period

We retain your personal information for as long as it is relevant and necessary. Even after an account is closed, some information may be retained for the following reasons:

Financial and transaction records are retained for a defined period as required by law.
Information necessary for resolving disputes, defending claims, or legal proceedings.
Certain identity information to prevent fraud or re-registration.

Once the specified period has ended, information is securely deleted or anonymised.

Data Security Measures

6winr has implemented industry-standard technical and organisational measures to protect your information:

SSL encryption: All data transmitted on the website is encrypted using SSL/TLS technology.
Access controls: Only authorised staff can access specific information, and they are bound by a commitment to maintain confidentiality.
Secure servers: Your information is stored in secure data centres that undergo regular security reviews.
Two-factor verification: An additional layer of identity verification is used when accessing your account.
Security audits: Data protection measures are reviewed and improved on a regular basis.

However, no data transmission over the internet is entirely risk-free. We are committed to ensuring the highest level of protection, but a guarantee of complete security is not possible.

Cookies Policy

Cookies are used on the 6winr website. Cookies are small text files stored in your browser. We use the following types of cookies:

Essential cookies: Essential for operating the site and secure login. These cannot be disabled.
Preference cookies: To remember your language and settings.
Analytical cookies: To analyse site performance and usage patterns. These contain no personally identifiable information.

You can control cookies by changing your browser settings, though this may limit some functionality of the site.

Your Rights

6winr respects your rights regarding your information. You have the following rights:

Right to access: You can find out what information we hold about you.
Right to correction: You can request that inaccurate or incomplete information about you be corrected.
Right to deletion: In certain circumstances you can request that your personal information be deleted, though this may not be possible where legal obligations exist.
Right to restrict processing: In certain cases you can ask that the processing of your information be limited.
Right to object: You can object to your information being used for marketing purposes.

To exercise these rights, please contact our support team. We will respond to your request within a reasonable time.

Protection of Minors' Information

6winr's services are for people aged 21 and over only. We do not knowingly collect any personal information from minors. If we become aware that a minor's information has been collected, we will delete it immediately and close the associated account.

If a parent or legal guardian believes a minor has registered with 6winr, please contact [email protected].

Third-Party Services & Links

The 6winr platform has connections with game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi) and payment services. These third parties follow their own privacy policies. You are advised to read their own policies before using their services.

If our website contains a link to an external site, 6winr is not responsible for the content or privacy practices of that site.

Policy Changes & Updates

6winr reserves the right to amend this Privacy Policy at any time. For significant changes, we will:

Publish a notice on the website.
Notify registered users by email.
Update the "Last updated" date at the top of the Policy.

Continued use of the service after any changes will be taken to mean you have accepted the amended Policy. You are encouraged to review this Policy regularly.

Contact & Complaints

For any questions, concerns, or complaints about this Privacy Policy, please contact our support team:

Email: [email protected]
Live chat: Available 24/7 through the website
Language support: Available in both Bengali and English

We will review any request you make with appropriate care and attention and take suitable action.

Have a privacy question?

Our support team is ready to assist you seven days a week, twenty-four hours a day.

Support is available in both Bengali and English.

[email protected]

6winr is committed to protecting your personal information